Visit our Lowes Foods Store Locator to find a store near you.
As hard as we try, there may be an instance when the item scans for a higher price than the one shown on the shelf tag. If this occurs, you will receive one like item FREE (excluding beer, wine and cigarettes) and any additional items at the reduced price.
Your satisfaction is our priority. If you are not completely satisfied with the freshness or quality of any perishable or Lowes Foods private label product you purchase in our store, Lowes Foods will replace the item AND refund your money with a valid receipt.
If you are not completely satisfied with any purchase, simply return the merchandise within 60 days. Lowes Foods will, at our discretion, replace it or refund your money based on your method of payment and a valid receipt. Lowes Foods reserves the right to refuse or limit the number of returns permitted without valid receipt. Valid ID (state driver's license, state ID card, military ID and Lowes Foods Fresh Rewards loyalty card) may be required for returns.
Our stores are not all the same size, so some stores are able to carry more products than others. We have also found that shoppers in different areas have different needs and wants. Our ads reflect those differences and are designed to accommodate the preferences of our guests.
You can speak to any member of management at the store or call our Guest Services at 888-537-8646.
We do all we can to accommodate our guests' product needs. However, we are limited by store shelf space and product availability. Our stores are limited to approximately 35,000 items. With more than hundreds of thousands of items available to grocery stores, it is a difficult task to find the right mix.
If an item you have purchased is no longer on the shelf, the reason may be due to slow movement, discontinuation by the manufacturer, temporary out of stock or moved to another area of the store. Whatever the reason, ask a member of our store team and they will assist you.
We make every effort to ensure all products are in stock at all times. Periodically, sale items will be out of stock during your shopping trip. If that is ever the case, ask a member of our guest service staff for a rain check. We will honor the sale price the next time you are in the store. An exception to this is any alcohol item. Altering the price of alcoholic beverages from the price that is established on the day it is sold is an ALE violation.
Our guests' safety is very important to us, visit Product Recalls to learn more.
Your personal shopper takes great pride in selecting only the freshest, finest produce and meats available, and before you submit your order, you can include notes for any special requests (e.g., "I like my bananas really, really green." or "Please select the leanest pork chops possible."). What's more, your personal shopper will learn your preferences as he/she picks additional orders for you.
No, it's not. While other companies often mark up their prices online, Lowes Foods To Go prices are always the same as in-store. And even when you consider the $4.95 personal shopping fee per order or the $99 annual membership (fee waived), Lowes Foods To Go makes it easy to remember all your items in fewer trips because your shopping lists are saved. Lowes Foods To Go also saves you valuable time to spend with family and friends, which is worth more than money!
We keep your groceries fresh until the moment you arrive or when they go out for delivery. Frozen items are kept in freezers, refrigerated items are kept in coolers, and hot/fresh items are packed right before we load them into your car or our delivery vehicle.
You can buy any closed container beer and wine you like — we'll just need to see your ID for age verification when you pick up your order. In addition to a huge selection of wines and beers by the bottle or can, we've also got 32 or 64oz. growlers of craft brews from The Beer Den, which are filled fresh for your order.
Well of course you can! Just select any of the party trays and catering items available online, and pick up as you would any regular grocery order. See our Catering Menu to order!
Lowes Foods Fresh Rewards is designed to provide rewards and benefits to our loyal guests. Fresh Rewards include: Instant rewards (discounts on thousands of items in our stores), gas rewards, digital rewards and special promotional rewards.
Please visit your Lowes Foods store to request an enrollment brochure and card to enroll, or you may enroll at our in-store kiosk or online at https://rewards.lowesfoods.com/.
Yes. Please visit the Customer Service desk at your Lowes Foods store, the in-store enrollment kiosk, or the enrollment site at https://rewards.lowesfoods.com/ for instructions.
The information requested in the enrollment process is designed to maximize the benefits that you will receive from the Fresh Rewards program. A valid email address is required in order to be eligible to earn rewards. Additionally, providing a phone number allows our cashiers to easily look up your Fresh Rewards account if you ever forget your card.
Yes. Fresh Rewards cards are accepted at any Lowes Foods store.
Yes, or you may ask the Lowes Foods host to look up your account using the phone number you provided at the time of enrollment.
Check out our Terms and Conditions regarding your Fresh Rewards card.
Gas rewards expire 30 days from the date they are printed for you at the store. You will see the expiration date on the coupon, so be sure to use it by that date.
Most items count toward gas rewards. The following purchases are excluded: wine, beer, tobacco, prescriptions, fuel, taxes, services, Lowes Foods gift cards, open value cards and lottery tickets.
Simply present your Fresh Rewards card to any Lowes Foods cashier and request your balance.
Please visit the Guest Services desk at your Lowes Foods store, and we will be happy to issue a new card and link it to your existing account.
You may update your profile at an in-store kiosk or on our website at https://rewards.lowesfoods.com/.
You may update your profile at an in-store kiosk or on our website at https://rewards.lowesfoods.com/.
Special offers will be sent by email. A valid email address is required in order to receive special offers.
Terms and conditions will be provided with each offer to indicate how and where it can be used.
Fresh Rewards is designed to provide special offers to members based on their shopping history and selected areas of interest. Use your Fresh Rewards card each time you shop and make sure that we have your correct email address.
Speedy Rewards is a program offered by Speedway that allows you to earn points every time you make a purchase, excluding restricted items. With your first purchase you will immediately start earning points towards free food and/or merchandise, as well as coupons for valuable savings, simply by using your Speedy Rewards card inside the store or at the pump. For more information about the Speedy Rewards program, visit our Gas Rewards page.
In order to redeem your Lowes Foods Gas Rewards at Speedway, you will need to link your Lowes Foods Fresh Rewards card with a Speedy Rewards card. Speedy Rewards cards are available at Lowes Foods stores or any Speedway location.
You can link your Speedy Rewards and Lowes Foods Fresh Rewards card at the in-store kiosk at Lowes Foods, the Speedy Rewards terminal located inside participating Speedway locations, online here, or call Lowes Foods Guest Services at 888-537-8646. Your Speedy Rewards card must be registered with your first name, email address, and PIN before your cards can be linked.
Once you have linked your Lowes Foods Fresh Rewards card and your Speedy Rewards card, your Lowes Foods Gas Rewards will be available immediately for redemption.
No, we are simply extending the locations where you can redeem Lowes Foods Gas Rewards. You will be able to earn Speedy Rewards points separately through purchases at Speedway.
One of the great benefits of Lowes Foods partnering with Speedway is once you link your Lowes Foods Fresh Rewards card and your Speedy Rewards card you can redeem at any Speedway location nationwide (excluding locations in New Jersey, Virginia, and Connecticut).
You will continue to earn Lowes Foods Gas Rewards the same way you do today by shopping for groceries at Lowes Foods. Visit our Gas Rewards page for more information.
No, these programs are separate. However when you purchase gas at Speedway and redeem Lowes Foods Gas Rewards, your fuel purchase will earn Speedy Rewards points.
The process to redeem your Lowes Foods Gas Rewards at Lowes Foods fuel stations remains the same. When redeeming, you will continue to use your wallet-sized Lowes Foods Fresh Rewards card.
We begin accepting applications for new stores approximately 6 weeks before the grand opening through an employment center in the area. Please watch your local newspaper for locations and schedule.Or you can apply online.
There are two parts to the application process: (1) the application itself and (2) a job "fit" assessment. The entire process takes approximately 10 minutes to complete (for first time applicants).
If at any point during the application process you need to stop, you may save your information and come back later to complete. You must have your login ID and password to resume your application.
Applicants must be at least 16 years old to work for Lowes Foods and at least 18 years old to work in the Deli, Bakery, and Meat department.
You can submit a written request to:
Lowes Food Stores, Inc.
Attn: Guest Services
PO Box 24908
Winston Salem, NC 27114
12 week lead time required for mailed applications or you may fill out this survey to submit online.
If you are requesting a product donation, please contact the Store Manager where you shop. All product donations are made through our stores. Find a store near you.
Club Cash is the Lowes Foods Gift Card Fundraising Program. Club Cash enables nonprofit organizations to raise much needed funds by purchasing Lowes Foods gift cards at a discount and then selling them at face value.
1. Choose a coordinator. The coordinator will be responsible for ordering, receiving, and distributing the gift cards. The coordinator will serve as the main contact between your organization and Lowes Foods.
2. Fill out the Club Cash account application. Visit our Non-Profit Fundraising page for an application or call 1-800-669-5693, ext. 53056. Completed applications will be processed upon receipt.
3. Start taking orders! Once you have an order of at least $500, you are eligible for the 6% discount.
4. To place your order call 1-800-669-5693, ext. 53056, Monday through Friday, 8am to 5pm. All orders will be processed within 2 to 3 business days.
5. Submit payment for your order. Payment is due upon receipt of the gift cards. New accounts are required to submit payment for the first order prior to receiving the cards. Acceptable forms of payment are check or any major credit card.
6. Receive your gift cards! Your gift card order will be sent to the address specified on the account application via USPS. Verify that your invoice is correct and call 1-800-669-5693, ext. 53056 to have the gift cards activated.
7. Distribute the gift cards!
8. Continue taking orders! Gift cards can be ordered year round. The more your organization orders, the more they earn!
Gift cards are mailed via USPS at no charge. Other shipping options are available at the customer's expense.
Payment is due upon receipt of the gift cards. New accounts are required to submit payment for the first order prior to receiving the cards. Acceptable forms of payment are check or any major credit card. Please call 1-800-669-5693, ext. 53056 for more details.
Lowes Foods gift cards are available in $10, $25, $50, and $100 denominations. For more flexibility, we also offer an open-value card that can be loaded with any whole dollar amount from $5 to $900.
All orders will be processed within 2 to 3 business days.
After 18 consecutive months of non-use, a service fee of $2.00 per month will be deducted from the remaining balance on the card until a zero balance is reached.
You may use the amount remaining on the card the next time you shop at Lowes Foods. Gift cards cannot be redeemed for cash and no cash back will be given.
Lowes Foods gift cards can be used for purchases at any Lowes Foods location. Gift cards are not a debit/credit card and have no implied warranties. They cannot be redeemed for cash and no cash back will be given. If your gift card is lost, destroyed or stolen it will not be replaced. After 18 consecutive months of non-use, a service fee of $2.00 per month will be deducted from the remaining balance on the gift card until a zero balance is reached, except where prohibited by law.
Lowes Foods gift cards are available in $10, $25, $50, and $100 denominations online.
After 18 consecutive months of non-use, a service fee of $2.00 per month will be deducted from the remaining balance on the card until a zero balance is reached, except where prohibited by law.
The balance will be printed on your receipt each time you use your Lowes Foods gift card. If you no longer have your receipt, you may also check your balance at Guest Services in the store or by visiting our gift card balance page. Simply enter your card number and click "CHECK BALANCE", your balance will be provided to you instantly. If you prefer to check your balance by phone, call Lowes Foods Guest Services toll free at 888-537-8646. Our office hours are Monday – Friday 8am to 5pm, Saturday 8am to 2pm and Sunday 11am to 3pm.
No, currently Lowes Foods gift cards are not reloadable. A new gift card will need to be purchased.
No, you cannot receive cash back for your gift card. It can only be used to make purchases at Lowes Foods Stores or Lowes Foods fuel stations.
The Lowes Foods gift card cannot be replaced if lost or stolen.
No, gift cards are non-refundable.
Please speak to a Lowes Foods host in store if your card is not working. If the issue cannot be resolved in the store, please call 1-800-669-5693 ext. 53056 for assistance.
Please call 1-800-669-5693 ext. 53056 for assistance.
Lowes Foods is a great place for gifts! All Lowes Foods stores currently offer a selection of third-party gift cards, prepaid long distance phone cards, prepaid wireless phone cards, and prepaid wireless phones. All of these cards and products can only be purchased in the store.
Each retailer determines the denominations available on the cards. They will vary by retailer.
No. Please directly contact the retailer with questions regarding your gift card balance.
The cards vary by retailer. You can find this information on the back of the individual cards or directly contact the retailer with questions regarding your gift card.
Please directly contact the retailer with questions regarding your gift card.
No. Lowes Foods is unable to provide refunds or exchanges for third-party gift cards. Please contact the card's retailer for more information.
Gift cards are not activated until we confirm they are in the right hands. The buyer or recipient is required to contact 1-800-669-5693 ext. 53056 to activate the gift card.
Yes, gift cards can be used to place orders on shop.lowesfoods.com.
Lottery, Money Orders, Western Union.
No, Lowes Foods gift cards do not generate gas rewards.
Yes, please see the attendant to process your payment.